Shipping policy
Shipping Policy
Thank you for shopping with Kyro Clothing. We're committed to delivering your orders safely and on time — here's what to expect.
Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation
- Orders are processed Monday to Saturday, excluding public holidays
- Once your order has shipped, you'll receive a confirmation email or SMS with tracking details
Shipping Time
Estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| Within Gujarat | 2–4 business days |
| Rest of India | 3–7 business days |
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment
- Any promotional free shipping offers will be clearly mentioned on the website
Order Tracking
Once your order is dispatched, a tracking link or tracking number will be shared with you via email or SMS so you can monitor your shipment.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to:
- Courier service issues
- Weather conditions
- Public holidays
- Natural disasters
- Remote delivery locations
- Other circumstances beyond our control
Incorrect Shipping Address
Please ensure that your shipping address and contact details are accurate before placing your order.
Kyro Clothing is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Failed Delivery
If a delivery attempt fails due to customer unavailability or an incorrect address, the courier may attempt re-delivery. Additional shipping charges may apply if the order needs to be reshipped.
Damaged Package
If your package appears damaged during delivery, please refuse the package if possible or contact us within 48 hours of receiving it. Please include clear photographs of the package and product so we can investigate the issue.
International Shipping
Currently, Kyro Clothing ships only within India. If international shipping becomes available in the future, this policy will be updated accordingly.
Questions about shipping?
Reach out to us anytime for order or delivery support.
Pandesara Gam, GIDC Road, Surat, Gujarat – 394221, India
